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Over 2,000 people helped thanks to ScottishPower Energy People Trust funding

Age UK Norwich is a local charity dedicated to making later life the best it can be. Over the past year, the charity has been using its position within the community to help reduce fuel poverty amongst elderly people in the city.

In April, 2012 Age UK Norwich was awarded £24,750 from the ScottishPower Energy People Trust to fund its ‘Well and Warm at Home’ project and help local elderly people, a group particularly vulnerable to falling into fuel poverty, maximise their income and free up money to enjoy later in life.

Age UK Norwich reaches out to older people in the community, many of whom suffer from illness or disability and struggle to make ends meet and offers them advice and guidance to help balance their household bills.

A year on, the project has helped a total of 2,119 local people  through hosting information events, user groups and scheduling home visits for those most in need. Key to reaching the most vulnerable older people in the community was through linking up with local community groups and helping those who might otherwise fall through the net.

Thanks to the efforts of Age UK Norwich, over 1,400 people have accessed additional benefits and others have received additional insulation and heating system upgrades. The project also published ‘Warm and Well’ packs and distributed these to its clients to encourage them all to stay cosy. 

Janet*, who was helped by the project said: “Staff from Keep Warm and Well at Home guided us through the ins and outs of accessing grants, which would have been impossible without help.  After years of struggle we now have access to financial benefits, support we desperately needed. We could not have done this on our own and most of all it has given us peace of mind.”

Phil Wells, Chief Executive of Age UK Norwich said: “Fuel poverty is a big issue for older people in Norwich and we know that helping people obtain the benefits they are entitled to, and checking that they have the right energy-saving measures are vital in addressing winter illnesses. The grant from the Energy People Trust has enabled us to keep this service running in the face of cuts in local government support.
“During the warmer months it’s easy to let energy efficiency slip your mind, but it’s always possible to make savings by checking your fuel bills, making sure your home is fully insulated and using heating systems and white goods economically.”

Ann Loughrey, Company Secretary and Trustee of the ScottishPower Energy People Trust, said: “Age UK Norwich is already well-established in the area offering local elderly people a range of services. Over the past year, thanks to funding from the ScottishPower Energy People Trust, they have been able to provide specialised energy efficiency advice to those who are vulnerable in the community and we are delighted to have supported the Warm and Well at Home project.”

For further information or a referral to the project please visit

About The ScottishPower Energy People Trust
The ScottishPower Energy People Trust funds registered charities that help people whose lives are affected by fuel poverty. Since forming in November 2005, the Trust has provided over £11.6 million to 244 projects across Britain, helping more than 1.5 million people. The Trust is funded by ScottishPower and voluntary donations from independent supporters.

Tuesday, August 06, 2013