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Liverpool residents secure £700k of additional benefits

Health Energy Advice Team (HEAT) was provided with £87,000 of funding over three years from the ScottishPower Energy People Trust to help alleviate fuel poverty. Since April 2010 the registered charity has already helped 1,983 people and employed a full time advisor to work with its team of volunteers across the Winter Survival Project 

In addition to clients securing £698,952 of additional benefits, there have been further positive benefits from the project. Local residents have been helped to access a range of advice, information, services and provision that improves home energy efficiency and increases the amount of vulnerable people accessing fuel poverty initiatives.

All those accessing the project have also been assisted to utilise fuel poverty and energy efficiency measures. 

Key successes of the project include:

• Over 400 people are now enjoying reduced fuel bills as a result of the assistance to move to social tariffs and help to change utility providers offering more competitive prices. 
• 639 clients advised and/or helped to apply for national Warm Front Grant and local City Council Grants for insulation, making their homes warmer and more energy efficient. 
• 320 people were helped to claim their rightful entitlement to a range of welfare benefits including; Working Tax Credits, Housing Benefit, CTB, Pension Credit.  Income maximisation for the twelve months to March 26th 2011 stands at £698,952. For each client/family helped there was an average annual income increase of £2,184.

Ann Loughrey, ScottishPower’s Head of Corporate Social Responsibility and The ScottishPower Energy People Trust’s Company Secretary, said:

“Funding provided by the ScottishPower Energy People Trust to HEAT has made an enormous difference to almost 2,000 people and we are delighted to have been able to play our part in helping them.

“This is a highly positive initiative which ensures as many vulnerable groups as possible can access the information and assistance they need to make their homes more warm and energy efficient.  We are pleased that HEAT is working to reduce the number of people affected fuel poverty by ensuring access to the provision and wider services they need to stay warm and well.”

Paula Nolan, Centre Manager at HEAT, said:

“We’d like to thank ScottishPower Energy People Trust for its donation to HEAT.  Funding has made a huge difference to people in Liverpool and enabled hundreds to lift themselves out of fuel poverty and keep warm throughout the recent harsh winter.

“HEAT has extensive knowledge of working in the fuel poverty and energy efficiency arena assisting vulnerable groups for over ten years.  We have found a targeted, one point of contact model for fuel poverty and energy efficiency advice and assistance works well and we will continue to help our clients on that basis.  This approach improves take up of grants for energy efficiency measures and fuel poverty initiatives and will enable us to help even more people in the coming year.”
The Winter Survival Project takes referrals from all advice agencies in Liverpool as well as self referrals and referrals from other agencies including, police, community wardens and DWP. 

People are able to get to get advice on a face to face basis at the drop in facility at the HEAT offices in the North of the City and at Gartson Citizens Advice Bureaux in the south of the City.

People can access information, advice and assistance by ringing the HEAT team on 0151 263 2620 or you can email:

You can also get further information by visiting

For further information on the ScottishPower Energy People Trust, please visit:


Friday, April 08, 2011