G-HEAT, Glasgow Home Energy Advice Team, is helping to change the lives of families and households in Glasgow with assistance from The ScottishPower Energy People Trust.
The project, managed by the Wise Group, funded by The ScottishPower Energy People Trust and working in partnership with Glasgow City Council received a £100,000 grant from the Trust in September 2009 to help eliminate fuel poverty in the city.
Funding enables G-HEAT to provide face to face advice to vulnerable residents in fuel poverty. Information covers a variety of areas including energy billing, obtaining the best tariffs, benefits health check, which takes the householder through the application process, including making online applications, and providing advice on the best use of energy in the home. The project expects to support up to 27,000 fuel poor people in Glasgow over a three year period.
Raymond Jack, ScottishPower’s Director of Energy Retail, visited the project to find out how successful it has been so far.
Raymond said: “It’s always great to visit projects and see first hand the good work they are carrying out with help from our funding. It gives an informative view of how we are helping less well off members of the community and enables us to direct funds to areas in which we can help the most.
“Projects such as this one are invaluable in providing assistance to some of the most vulnerable people in society and can only be a good thing.
“The team at G-Heat are doing a fantastic job and putting a lot of effort and hard work into the project to help change the lives of many people living in Glasgow for the better.“
Billy Sloan, Assistant Director of Delivery at the Wise Group, said: “Our G-Heat project has been a great success so far. “We are very grateful to the ScottishPower Energy People Trust as funding given to the G-Heat project enables us to help a far greater amount of people than we would have otherwise been able to reach.”
Bill Brown from Development Regeneration Services is co-ordinating GCC council’s involvement in the project. He said: “Our objectives are to help households reduce their fuel bills and to enable them to make more efficient use of money they spend on fuel. We’re already making a difference to the lives of people in Glasgow and aiming to help many others.”
As part of the project, staff from G-Heat linked up with ScottishPower’s Customer Liaison Manager to give the project’s trained energy efficiency advisers an understanding of how ScottishPower support vulnerable customers.
Fuel Poverty exists where a householder has to pay more than 10% of their disposable income on energy for the home. It is estimated that over 100,000 households in Glasgow currently have to pay more than 10% of their net income to keep their homes warm, with around 35,000 households paying more than 20%.
Expected Number of Individuals : 27720
Expected Number of Households : 13200
Trustees Meetings : 01/09/2009
Funding Amount Approved : 100000